Business Technology Management

It is often difficult to build a solution if you fail to gather user requirements. In fact, many firms lose their clients because they fail to understand what their clients want.  In this program, you will learn about several tools and techniques used by BTM professionals, to gather user requirements such as: interviewing clients, prototyping, developing use cases, data flow diagrams and other flowcharts, which helps to identify user needs in order to analyze business processes. All these tools and techniques are extremely useful during the ‘planning’ phase of the Systems Development Life-Cycle (SDLC).

Here you learn transforming detailed user requirements into Unified Modeling Language (UML), which is intended to visualize the systems design and focus on how to deliver the required functionality. Students are exposed to how designs are executed and developed using Object-Oriented programming languages along with coding and compiling, creating and testing databases, preparing test files, to meet documented functional requirements. Furthermore, several systems conversion methods like Pilot, Phased, Parallel and Plunged are also addressed here for implementation purposes.

At this stage, students are introduced to a series of systematic procedures required to ensure smooth operations of the new / existing Information Systems (IS). It also includes learning post-implementation activities such as System Testing, where a variety of tests are performed to explore the functionality and evaluate the system’s compliance against specified requirements. Additionally, it discusses several key topics about Systems Maintenance processes, to monitor / evaluate / modify Information Systems (IS) for making required or desirable improvements.